Customer success Onboarding Specialist
Heredia, Heredia
Publicado hace más de 30 días
- Empresa:
- Grupo Preseleccion
- Descripción de la Empresa:
- Grupo Preselección tiene más de 25 años de prestar servicios en el área de Recursos Humanos, específicamente en el campo de evaluación, reclutamiento y desarrollo de personal, siendo reconocida a nivel regional por su experiencia y calidad de servicios.
- Tipo de Contrato:
- Tiempo Completo
- Experiencia requerida:
- 1 año
- Educación requerida:
- Universitaria
- Género:
- Indiferente
- Cantidad de Vacantes:
- 1
Descripción de la oferta de trabajo
Our Onboarding team ensures that our customers are achieving their desired outcomes and getting value from the solution. This is done by ensuring a successful onboarding period, guiding and assisting in adoption of the platform, and ultimately guiding customers towards getting the most value from their use of the company. We do this through engagements with customers at essential points in the customer journey.
We’d love to hear from people with:
-Bachelor's degree in Systems engineering or related field or relevant experience.
-1+ years of experience in similar roles, customer service experience / tech support.
-Previous experience in SaaS companies.
-Salesforce, Tableau experience.
-Excellent client relationship skills and ability to manage client expectations
-Must be comfortable with calling clients and engaging them in a conversation
-Experience configuring business logic in a web-based platform
-Understanding of our requirements definition, review of functional specifications, test plans, testing, user training, and deployment
-Can manage high volumes of accounts while providing a quality experience and client satisfaction
Esta oferta de trabajo ha expirado. Ya no puedes postularte.
Te invitamos a consultar las nuevas ofertas de trabajo.
Te invitamos a consultar las nuevas ofertas de trabajo.