Customer Service Representative San Pedro
San Pedro, San José
Publicado hace más de 30 días
- Empresa:
- Foundever
- Descripción de la Empresa:
- With 170,000 people working across the globe, Foundever™ securely connects brands with their customers 9 million times daily in +60 languages. Our global footprint makes us one of the few true global players in the industry.
- Tipo de Contrato:
- Tiempo Completo
- Experiencia requerida:
- Sin Experiencia Laboral
- Educación requerida:
- Media / Bachillerato
- Género:
- Indiferente
- Cantidad de Vacantes:
- 50
Descripción de la Oferta de Trabajo
Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client are met successfully.
To help customers by providing a quality service, as to guarantee total satisfaction and accomplish client’s expectations.
Primary Job Responsibilities:
Soft skills
Customer Service experience at least 6 months
Basic Technical skills
88% English Level
Empathetic.
Multitasking skills.
Problem Solving.
Active and effective communication.
Capable of working and reach results under pressure.
Responsibilities:
Identify problems and search solutions to offer answers to solve questions from customers using the given channel of communication.
The document correctly the data base using the given tools in order to keep track of costumer’s request through data entry.